Organizational Change Management
Whether you are deploying a digital transformation, implementing new systems or software, or completely shifting the culture of your company: behavior matters most in managing organizational change.
Behavioral OCM leverages insights from psychology and neuroscience which we turn into evidence-based strategies and interventions that promote effective and lasting change.
Where would you involve a behavioral specialist into your change team?
The root cause of many failed change projects lies in the fact that many 20th-century change models do not reflect human behavior in 21st-century organizations. Let’s rethink change through the lens of behavioral science.
These are examples of change projects we work on with our clients.
There are many ways in which your people and culture change continuously and some examples of how we can help are…
✔️ building cultures of trust, inclusion, growth, and experimentation
✔️embedding habits into people’s daily practice
✔️ overcoming resistance to change
We often transition from one way of working to the next. Each of the methodologies below revolves around thinking in a new way to make new decisions which cause different behaviors, leading to better results.
Some examples of projects in which we can support you are…
✔️ Hybrid: working digitally from home
✔️ Project management: lean, agile, six sigma, scrum
✔️ Quality control: Business Process Re-engineering, Total Quality Management, Enterprise Resource Planning
Big transformations often revolve around changing behavior. Behavioral insights can help with…
✔️ Digital transformations
✔️ Leadership transformations
✔️ HR transformations
When a lot of people in your organization have to adopt a new process or use new software, behavioral insights are very useful, especially in…
✔️ integrating stakeholder feedback into the communication and adoption strategy
✔️ facilitating decision-making and planning strategy and sessions
✔️ aligning the current way of working with the requirements
Relocations of large-scale operations are challenging because they require both swift decision-making and strong planning skills along with operational excellence. We can help by…
✔️ providing science-backed decision-making and planning tools
✔️ driving and adapting the change process to the situation
✔️ facilitating sessions with key stakeholders
Naturally, we don’t manage M&A projects ourselves but our behavioral expertise will be valuable in many ways such as…
✔️assessing cultural fit between two or more companies
✔️ merging company cultures (corporates vs. start-ups)
✔️ aligning different ways of working
Change is not static, but an agile process that unlocks continuous improvement. We can help you unlock this, especially when…
✔️ you are or want to become a people-first organization.
✔️ you plan to change but aren’t sure where to get started.
✔️ you experience change fatigue or feel stuck mid-transition.
Change starts and ends with people. A big part of our role is to..
✔️ optimise the flow of communication
✔️ align with key stakeholders
✔️ ensure leadership buy-in
Our brains are hardwired to resist change, which impacts planning & decision-making. We battle these biases through…
✔️ tools for improved decision-making and planning
✔️ mitigating and managing behavioral risk
✔️ removing unconscious barriers of change
Culture eats strategy for breakfast, but only when culture is well-defined and brought to the forefront of change.
✔️ Behavioral risk management & mitigation
✔️ Removing unconscious barriers of change
✔️ Tools for planning & decision-making
Communication explains why and how, adoption can help with the how and what.
✔️ Adapting communication and adoption needs to stakeholder feedback
✔️ Creating the communication strategy and assist in implementation
✔️ Designing science-backed behavioral interventions
What gets measured, gets managed. Data will help us streamline the change process.
✔️ Identifying critical success & failure factors early on
✔️ Doing research and interviews to gather data
✔️ Adapting change process based on data
PVH is an innovative global fashion & lifestyle company operating brands like Calvin Klein and Tommy Hilfiger. They run a network of 30+ Digital Showrooms and are scaling up support globally.
We did a 6-month change management project with the Digital Product and Tech teams to optimize their support scaling strategy, facilitate a human-centric implementation, and train key stakeholders.
To show you the value of what we do, we have designed a 20-hour consulting project in which we analyze your challenge or case and share science-backed improvement opportunities and custom business solutions.
✔️ Kick-off & alignments with your team so you can see how behavioral insights directly drive change
✔️ Stakeholder interviews and process/documentation analysis
✔️ Reporting key insights and optimization plan with low effort, high impact strategies and tactics for better results
✔️ Final delivery and hand-over
Our Quickscan is €2495 excl. VAT and we will discuss your ideal outcome and deliverables before the kick-off sprint. Examples of our Quickscans are behavioral change/risk, customer journey/UX, and learning & development.
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